Legal
Delete your account
Last updated: 2026-10-17
You can delete your FloraPulse account and your data at any time.
In the app (fastest)
- Open FloraPulse and go to the Settings tab.
- Scroll to Session and tap Delete account.
- Confirm. You will be signed out and your account and content are deleted right away.
If you cannot open the app
Email support@jdfbuilds.com from the address on your account with the subject “Delete my account”. We may ask you to confirm it is you, and will process the request within 30 days.
What gets deleted
- Your account and sign-in details
- Your gardens, plants, care logs and notes
- Photos you uploaded, including AI plant scan photos and their results
- Your badges and care totals
- Your notification settings and device tokens
What we may keep
- Proof of purchase and payment records, where the law requires us to keep them
- Basic security and abuse-prevention records, for a limited time
Subscriptions
Deleting your account does not cancel a Pro subscription. Cancel first in Google Play (Payments and subscriptions > Subscriptions), so you are not charged again. See our Subscription terms.
Questions
Email support@jdfbuilds.com.