SUPPORT

How can we help?

Most answers are below. If not, email us and a real person will reply.

Bug reports, billing questions, feedback.

Cancel or change plan in Google Play subscriptions.

Remove your account and all data from inside the app, or by email if you cannot open it.

How refunds work for Pro purchases made through Google Play.

Common questions

Why did my reminder not arrive?: Check that notifications are allowed for FloraPulse and that battery optimisation is not restricting the app.
How do I restore my Pro purchase?: Open Settings, tap Upgrade to Pro, then tap Restore purchases. Use the same Google account you bought with.
How many plants can I add?: Free includes 10 plants and 2 gardens. Pro is unlimited.
How many AI scans do I get?: Free includes 1 scan each month. Pro includes 30 each month. Scans do not carry over.
Can I export my data?: Yes. Settings > Support > Export my data.